Terms of Service

Last updated: April 1, 2026

Last Updated: April 1, 2026 Effective Date: April 1, 2026

Service Provider

Fitbull is operated by Sole Innovations, registered in Norway, org. nr. 934 026 306, with registered address at Thorvald Meyers Gate 23a, O555 Oslo, Norway. Contact: sebastian@soleinnovations.com.

Acceptance of Terms

By downloading, installing, or using Fitbull (“the App”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not use the App.

Description of Service

Fitbull is a fitness tracking application that provides:

  • Workout tracking and template creation
  • Nutrition logging and macro tracking
  • Progress statistics and charts
  • Fitness calculators and tools
  • AI-powered coaching (Pro subscription)

Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in accordance with the Norwegian Personal Data Act (Personopplysningsloven) and the EU General Data Protection Regulation (GDPR). By using Fitbull, you acknowledge that you have read and understood our Privacy Policy.

Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 16 years of age to create an account or use the App. If you are under 18 years of age, you confirm that you have obtained the consent of a parent or legal guardian to use the App and agree to these Terms. We reserve the right to request verification of parental consent.
  • One person or legal entity may not maintain more than one account.
  • Fitbull is not directed to children under the age of 16. If we learn that we have collected personal information from a user under 16 without verifiable parental consent, we will take steps to delete that information and terminate the associated account as soon as reasonably practicable. If you believe a user under 16 has provided us with personal information, please contact us at sebastian@soleinnovations.com.

Subscriptions and Payments

  • Fitbull offers a free tier and a paid “Fitbull Pro” subscription.
  • Pro subscriptions are billed monthly through the Apple App Store or Google Play Store. Your Pro subscription automatically renews each month at the then-current price unless you cancel at least 24 hours before the end of the current billing period.
  • Subscription management and cancellation are handled through your app store account settings. To cancel, go to your device’s subscription settings (Apple: Settings > Apple ID > Subscriptions; Android: Google Play > Subscriptions). Cancellation takes effect at the end of the current billing period - you will retain access to Pro features until then.
  • No partial refunds are provided for unused portions of a billing period. Refunds are otherwise subject to the policies of the respective app store.
  • We reserve the right to change subscription pricing. We will notify you at least 30 days before any price increase takes effect. If you do not agree to the new price, you may cancel before the change applies. For Norwegian consumers: if a price increase exceeds the change in the Norwegian Consumer Price Index (KPI), you are entitled to terminate your subscription without cost from the date the price change takes effect, in accordance with the Digitalytelsesloven.
  • Free tier features may be modified over time. We will provide at least 30 days’ notice of material changes to free tier features. If features you rely on are removed or moved to a paid tier, you may close your account at no cost and request deletion of your data.
  • We will send you a reminder of your active subscription and your right to cancel at least every six months, in accordance with the Digitalytelsesloven.

Pre-Contractual Information

Before completing a Pro subscription purchase, you will be presented with a summary of the key terms including the price, billing frequency, main features, and cancellation terms, as required by applicable consumer protection law.

Right of Withdrawal (EEA Consumers)

If you are a consumer residing in the European Economic Area or Norway, you have the right to withdraw from your Pro subscription within 14 days of purchase without giving any reason, in accordance with the EU Consumer Rights Directive and the Norwegian Right of Withdrawal Act (Angrerettloven).

To exercise your right of withdrawal, contact us at sebastian@soleinnovations.com with a clear statement of your decision to withdraw before the withdrawal period expires. You may also cancel through your app store account.

Exception for immediate performance: By subscribing to Fitbull Pro and consenting to immediate access to the digital service, you acknowledge that you lose your right of withdrawal once the digital service has been fully provided during the withdrawal period. If you cancel during the 14-day period before the service has been fully provided, you may be entitled to a proportionate refund for the service period remaining.

Upon valid withdrawal, we will reimburse you without undue delay and no later than 14 days from the day on which we are informed of your decision.

If you were not properly informed of your right of withdrawal at the time of purchase, the withdrawal period is extended by up to 12 months.

Conformity and Remedies (EEA Consumers)

If you are a consumer in the European Economic Area or Norway, we are required to provide Fitbull Pro in conformity with these Terms. This means the service will:

  • Match the description, functionality, and features set out in these Terms and our service descriptions.
  • Be fit for the purposes for which services of the same type are normally used.
  • Be supplied with necessary updates, including security updates, during your subscription period.
  • Meet reasonable quality expectations.

If Fitbull Pro does not conform to these requirements, you have the right to have the non-conformity remedied free of charge within a reasonable time. If the non-conformity cannot be remedied, or is not remedied within a reasonable time, you are entitled to a proportionate reduction in price or termination of your subscription with a refund for the affected period.

The burden of proof for non-conformity lies with us for defects that become apparent within one year of supply.

Norwegian consumers: You have statutory rights under the Digitalytelsesloven (Digital Consumer Services Act) in the event that the service does not conform to the agreement. These rights include the right to demand rectification, price reduction, termination of the agreement, and compensation for documented economic loss. Nothing in these Terms limits your statutory consumer rights.

Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose.
  • Attempt to reverse-engineer, decompile, or disassemble the App, except to the extent expressly permitted by applicable law (including for interoperability purposes under EU Directive 2009/24/EC or equivalent national legislation).
  • Interfere with or disrupt the App’s infrastructure.
  • Share your account credentials with others.
  • Use the App to distribute malware or harmful content.
  • Scrape or collect data from the App through automated means.
  • Abuse, exploit, or misuse AI features (including the AI Coach), such as attempting to circumvent usage limits, generating harmful or inappropriate content, or using AI features for purposes unrelated to fitness and health.
  • Resell, redistribute, or commercially exploit any AI-generated content from the App.
  • Use automated tools, bots, or scripts to interact with the AI Coach or any other feature.

AI Features and Transparency

The AI Coach feature is powered by artificial intelligence using third-party large language models (currently OpenAI). Responses are machine-generated and are not reviewed by human fitness professionals before delivery.

Data processing: When you use AI features, relevant data you provide (such as workout history, nutrition logs, fitness goals, and messages to the AI Coach) may be transmitted to and processed by OpenAI in the United States. These transfers are protected by appropriate safeguards as described in our Privacy Policy. HealthKit data is not shared with AI processing services.

Accuracy and limitations: AI-generated content may be inaccurate, incomplete, or unsuitable for your individual circumstances. You should independently verify any AI Coach recommendations before acting on them, particularly regarding exercise form, nutrition, and health-related decisions. Fitbull is not responsible for the accuracy or safety of AI-generated content.

The AI Coach does not make autonomous decisions about your health or fitness. All suggestions are informational and require your independent judgment before acting on them.

If you receive a response that appears harmful, inaccurate, or inappropriate, please report it to sebastian@soleinnovations.com.

Apple HealthKit Integration

If you choose to connect Fitbull to Apple HealthKit, we may read and/or write certain health and fitness data categories (such as workouts, active energy, and body measurements) with your explicit permission. HealthKit data will not be used for advertising, marketing, or sale to third parties or data brokers. HealthKit data is processed solely to provide the App’s fitness tracking and coaching features.

Health Disclaimer

Fitbull is not a medical application. The information and recommendations provided by Fitbull, including AI Coach suggestions, are for general fitness purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before starting any new exercise or nutrition program, especially if you have pre-existing health conditions.

Intellectual Property

  • The Fitbull app, including its design, code, and content, is owned by Sole Innovations.
  • You retain ownership of the data you input into the App.
  • You grant us a limited license to use your data solely to provide and improve the service. Your data is not used to train AI models.

Disclaimer of Warranties

THE APP AND ALL CONTENT, FEATURES, AND SERVICES PROVIDED THROUGH IT - INCLUDING AI COACH RECOMMENDATIONS - ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

FITBULL DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FITBULL MAKES NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INCLUDING AI-GENERATED RECOMMENDATIONS.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law. For EEA consumers, this section does not affect your statutory rights under the Digital Content Directive or the Digitalytelsesloven.

Limitation of Liability

To the maximum extent permitted by applicable law, Fitbull’s total aggregate liability to you for all claims arising out of or relating to these Terms or the App shall not exceed the greater of (a) the amounts you have paid to Fitbull in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100.00).

In no event shall Fitbull be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the App.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under mandatory applicable law, including the Norwegian Digitalytelsesloven and Forbrukerkjopsloven.

Some jurisdictions do not allow limitations on liability, so the above may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Sole Innovations, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any content you submit through the App. This indemnification obligation does not apply to consumers in jurisdictions where such clauses are unenforceable under mandatory consumer protection law.

Termination and Suspension

  • You may delete your account at any time through the App or by contacting us at sebastian@soleinnovations.com.
  • For breaches that are not severe, we will provide notice and a reasonable opportunity to remedy the breach before suspension or termination takes effect.
  • In cases of serious or repeated violations - including illegal activity, fraud, abuse of AI features, or conduct harmful to other users, our service, or third-party providers - we reserve the right to suspend or revoke access to your account, including Pro features, immediately and without prior notice.
  • We may also suspend access if required to comply with legal obligations or requests from law enforcement.
  • In cases of suspension or termination initiated by us due to your serious breach of these Terms, you are not entitled to a refund for any remaining subscription period. In cases of suspension for reasons other than serious breach, EEA consumers may be entitled to a pro-rata refund for the unused portion of their subscription.
  • Upon termination, your right to use the App ceases immediately. We may retain certain data as described in our Privacy Policy.

Dispute Resolution

Informal Resolution

You and Fitbull agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the App informally by contacting us at sebastian@soleinnovations.com. We will attempt to resolve the matter within a reasonable time.

Binding Arbitration (Non-EEA Users)

If you are not a consumer in the EEA or Norway: you and Fitbull agree that any dispute that cannot be resolved informally within 30 days will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring claims in small claims court if eligible.

You and Fitbull each waive the right to a jury trial and the right to participate in a class action, class arbitration, or other representative proceeding.

You may opt out of this arbitration agreement by sending written notice to sebastian@soleinnovations.com within 30 days of first accepting these Terms.

EEA and Norwegian Consumers

If you are a consumer in the EEA or Norway, you may bring proceedings in the courts of your country of habitual residence. We may bring proceedings against you only in the courts of your country of habitual residence.

Norwegian consumers: If we are unable to resolve your complaint, you may contact:

  • Forbrukerradet (Norwegian Consumer Council) for mediation or dispute resolution assistance: www.forbrukerradet.no
  • Forbrukertilsynet (Norwegian Consumer Authority), which supervises compliance with consumer protection legislation: www.forbrukertilsynet.no

Changes to Terms

We may update these Terms from time to time. For material changes, we will notify you at least 30 days in advance via the email address associated with your account or through an in-app notification. If you do not agree to the updated Terms, you may terminate your account and, if applicable, your subscription before the changes take effect. Your continued use of the App after the effective date of the changes constitutes your acceptance of the updated Terms. Minor or clarifying changes may take effect immediately.

Governing Law

These Terms are governed by the laws of Norway. If you are a consumer resident in the EEA, you benefit from any mandatory provisions of the law of your country of residence that cannot be derogated from by agreement. Nothing in these Terms affects your statutory rights as a consumer.

Service Availability

Fitbull does not guarantee uninterrupted or error-free operation of the App. Planned maintenance will be communicated in advance where practicable. We shall not be liable for service interruptions caused by events beyond our reasonable control (force majeure), including but not limited to natural disasters, pandemic, labor disputes, internet or telecommunications failures, government actions, third-party service outages, or cyberattacks.

Electronic Communications

By creating an account, you consent to receive electronic communications from Fitbull, including service announcements, subscription reminders, administrative messages, and policy change notifications. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

General Provisions

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

No Waiver. The failure of Fitbull to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Fitbull may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.

Entire Agreement. These Terms, together with the Privacy Policy and any applicable subscription terms presented at the time of purchase, constitute the entire agreement between you and Fitbull regarding the App and supersede all prior agreements, representations, and understandings.

Contact

If you have questions about these Terms, please contact us at sebastian@soleinnovations.com.